At GetBooked ("we," "us," "our"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our booking management software and app ("GetBooked"). By using our platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information in order to provide, improve, and personalize our services. The types of information we collect include:
A. Personal Information
Registration Information: When you create an account, we collect your name, email address, phone number, and other information necessary to provide you with access to our platform.
Booking Information: When you make a booking, we collect details such as the date, time, and location of the service, as well as any additional information relevant to the service being provided.
Payment Information: We collect payment details, including credit card numbers or other payment methods, for processing transactions related to your bookings.
Communication Information: If you contact us for support or inquiries, we collect the details of those communications, including email exchanges and other related content.
B. Non-Personal Information
Usage Data: We collect information about how you interact with GetBooked, including the pages you visit, features you use, and actions you take while using our platform.
Device Information: We collect technical information about the devices you use to access GetBooked, such as device type, operating system, browser type, and IP address.
Cookies: We use cookies and similar tracking technologies to collect information about your usage patterns and preferences. This helps us improve your experience on GetBooked. You can manage cookies through your browser settings.
2. How We Use Your Information
We use the information we collect to:
Provide Services: To facilitate your bookings, process transactions, and offer customer support.
Improve User Experience: To enhance the performance, functionality, and security of our platform, based on your usage patterns.
Communicate with You: To send service-related notifications, updates, and promotional offers (if you opt in to marketing communications).
Personalization: To tailor the content, services, and recommendations to better suit your preferences and needs.
Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements and policies.
3. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share your information in the following ways:
Service Providers: We may share your information with third-party service providers who help us operate GetBooked, such as payment processors, cloud hosting services, and customer support tools.
Service Providers on the Platform: When you book a service through GetBooked, we may share your booking details with the third-party service provider you are booking with, including personal information necessary for the service.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner, but we will notify you of such changes.
Legal Compliance: We may disclose your information when required by law or in response to legal requests, including subpoenas, court orders, or other legal processes.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include the use of encryption, secure servers, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account, you can contact us, and we will take reasonable steps to remove your personal data, subject to any applicable retention requirements.
6. Your Rights and Choices
You have certain rights regarding your personal information. These rights may include:
Access: You can request access to the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your account and personal data, subject to certain exceptions.
Opt-Out of Marketing: If you have opted in to receive marketing communications, you can opt-out at any time by clicking the unsubscribe link in emails or contacting us directly.
Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at getbooked.software/contact. We will respond to your request within a reasonable timeframe.
7. Cookies and Tracking Technologies
GetBooked uses cookies and similar technologies to enhance your experience on our platform. Cookies help us analyze trends, remember your preferences, and improve functionality.
You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of GetBooked.
8. International Data Transfers
If you access GetBooked from outside the UK, please note that your personal information may be transferred to, stored, and processed in UK, where our servers and databases are located. By using GetBooked, you consent to this transfer of your data.
9. Children’s Privacy
GetBooked is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will post the updated Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
By using GetBooked, you acknowledge that you have read, understood, and agree to this Privacy Policy.
