Last updated: 7 January 2026

Privacy Policy

GetBooked complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

• Name and email address
• Account and login information
• Payment details (processed by third-party providers)
• Usage data and analytics
• IP address and device information

2. Lawful Basis for Processing

We process personal data based on:

• Contractual necessity
• Legitimate interests
• Legal obligations
• Consent (where applicable)

3. How We Use Data

• To provide and improve the Service
• To process payments
• To communicate with users
• To monitor performance and security
• To comply with legal obligations

4. Data Sharing

We may share data with trusted third parties such as:

• Payment processors
• Email and communication providers
• Analytics providers

All third parties are required to protect personal data.

5. Data Storage & Security

We use appropriate technical and organisational measures to safeguard personal data.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Data portability

7. Data Retention

We retain personal data only as long as necessary for legal, operational, or contractual purposes.

8. Contact

Email: support@getbooked.software

Last updated: 7 January 2026

Cookie Policy

GetBooked uses cookies to ensure the website functions correctly and to understand how users interact with the site.

Types of Cookies

• Strictly necessary cookies
• Analytics cookies
• Performance cookies

Users can manage cookie preferences through the cookie banner or browser settings.

Last updated: 7 January 2026

Billing & Refund Policy

• Subscriptions are billed in advance
• Subscriptions renew automatically unless cancelled
• Users may cancel at any time via their account
• Payments are non-refundable except where required by UK law
• Failed payments may result in account suspension or termination

Last updated: 7 January 2026

Acceptable Use Policy

Users must not use GetBooked to:

• Break UK or international law
• Misuse or harvest personal data
• Upload harmful, abusive, or misleading content
• Attempt unauthorised system access
• Distribute spam or malware

Violations may result in suspension or termination.

Last updated: 7 January 2026

Disclaimer

GetBooked provides software tools only.

We do not guarantee bookings, revenue, or business success.
We do not control third-party services or customer behaviour.
We do not act as a booking agent or marketplace.

Use of the Service is at your own risk.

Last updated: 7 January 2026

Data Processing Addendum

GetBooked acts as a data processor when processing personal data on behalf of users.

We:

• Process data only on user instructions
• Apply appropriate security measures
• Assist with data access and deletion requests
• Notify users of data breaches where legally required

Last updated: 7 January 2026

Accessibility Statement

GetBooked aims to make its website and software accessible to all users.

If you experience any difficulty accessing the Service, please contact support@getbooked.software and we will do our best to assist.