Everything needed to start taking rentals

Orders & Booking Management

• Create new rental orders
• Edit existing orders at any time
• Duplicate orders for repeat customers
• Merge multiple bookings into one order
• Convert quotes into invoices or bookings
• Add or remove products while editing an order
• Edit booking dates & times at any stage
• Add orders directly to your calendar
• Download and edit packing slips and documents
• Track real-time order status
• Configure how enquiries convert into orders
• Automatic notifications at every order update

Product & Inventory Management

• Create unlimited products
• Edit product names, descriptions & pricing
• Add feature images and galleries
• Create variations (sizes, colors, versions)
• Fully custom pricing rules by duration
• Allow hourly / daily / weekly pricing
• Edit buffer days before and after hires
• Add internal product notes for team use
• Add item codes / SKUs
• Edit SEO metadata individually per product
• Set upsell add-ons and cross-sell items
• Temporarily disable items without deleting them

Categories & Navigation

• Create and edit category structure
• Assign products to multiple categories
• Reorganize navigation at any time

Customer Management

• Import & export customer lists
• Edit customer profiles & contact info
• View a customer’s complete order history
• Remove outdated profiles if needed

Workflow & Operations

• Create your own warehouse workflow stages
• Rename, delete or reorder stages
• Drag bookings through operational steps
• Fully custom to your business flow

Messaging & Automation

• Edit every automated message template
• Add your own wording & branding style
• Send pre-rental reminders
• Send post-rental follow-ups
• Smart tags auto-fill personalised booking details (customer name, product names, dates, etc.)
• Customize send rules and timing

Website & Brand Controls

• Edit your storefront layout & branding
• Upload your own logo & favicon
• Customise headers & footers
• Connect your own domain
• Add custom navigation links anywhere
• Edit page titles & search snippets

Booking Rules & Restrictions

• Edit pickup availability rules
• Allow or disable pickup options
• Set opening days & hours
  Control closed dates & holidays
• Choose timezone and date format
• Select first day of the week
• Adjust lead times (how far ahead customers can book)
• Show/hide stock availability to customers

Documents & Agreements

• Edit & customise legal document templates
• Edit packing slip layouts
• Automatically attach the right documents to orders

Payments & Invoicing

• Accept payments via Stripe
• Edit payment breakdown (e.g. 50% upfront)
• Choose Pay Now / Pay Later / Invoice Only
• Set tax rates
• Choose between tax-inclusive or tax-exclusive pricing
• Enable additional currencies on request

Reviews & FAQs

• Show/hide/edit customer reviews
• Create & edit FAQs to reduce support queries

Reporting

• Basic earnings reporting
• See product popularity
• View customer activity insights

Users & Permissions

• Create, edit & remove staff accounts
• Custom staff role permissions